Jane Semel, MD at 390 North Sepulveda Boulevard Suite 1100 in El Segundo, California

Customer Reviews about Jane Semel, MD

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  Second time getting my eye exam here. 1st time went great [2014], this time not so much. I made an appointment online which was very easy. I was sent 3 confirmation emails, to which i confirmed each time. They also called me 4 or 5 times to confirm the appointment or ask me to change the time b/c someone else had an eye emergency. I couldn't change the time b/c of my work schedule. I came to the office and was seen pretty quickly, until the tech put eye drops in my eyes to dilate them without even telling/asking me. The the tech said i would have to wait approx 15 minutes for my eyes to dilate, so i went to pick out my new frames. I was not seen for over an hour! They put my in an exam room and I could here Dr. Semel chatting away with another patient the entire time in the room next door. Checking my eyes took less than 30 seconds, but she was talking to another patient about the quality of her tears for 45 minutes. You would think she could just come and check my eyes and then go back to the patient. My appointment was at 4pm and i didn't leave the office until well after 6pm. As if that wasn't enough, they told me that my glasses would be ready in about a week, but i didn't get them for close to a month! They kept telling my that it was the way my insurance was set up... come to find out that someone broke my lenses while making them and they had to start all over. Finally went to pick up my glasses and asked for a copy of my prescription and was told that Dr. Semel was too busy to sign it. The clerk said she would email it to me... i have yet to receive it. wont be going here next time!
  September 06, 2017

  by Aimee Burkholderdy

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Today: 08:30 am — 05:30 pm

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About Jane Semel, MD in El Segundo